How many fingers? (SVP, voir plus bas pour la version Française) Every once in a while, when talking to a client, I briefly hold up two fingers. I then ask the person how many fingers I held up. He or she quickly says, “Two.” It’s a simple question and people never hesitate when answering. But [...]
Tag Archives: Risk management
This is not a garbage can!
A few years ago, as I was walking into a shopping center, I noticed a large sign on a door. The sign was a large green neon sign with an arrow thick enough to hide a loaf of rye bread. Underneath this arrow, in 100+ point font, were the words: Porte Brisé (Door broken). To [...]
